Dr. Deming 14 points

One of his most influential contributions is the “Deming’s 14 Points for Management,” a set of principles aimed at improving organizational effectiveness, quality, and productivity. These points provide a holistic framework for creating a culture of continuous improvement within an organization, and is something we at Minvalve strive towards every day.

1. Create constancy of purpose: Establish a clear and unchanging mission for the organization, focusing on long-term goals rather than short-term profits.
2. Adopt the new philosophy: Embrace a transformational mindset that prioritizes quality, continuous improvement, and customer satisfaction as the key drivers of success.
3. Cease dependence on inspection: Shift from relying solely on post-production inspections to proactive processes that prevent defects and errors from occurring in the first place.
4. End the practice of awarding business on price alone: Develop strong, mutually ben eficial relationships with suppliers based on quality, cooperation, and shared goals rather than purely seeking the lowest price.
5. Improve constantly and forever the system of production and service: Continuously refine and enhance processes to increase efficiency, reduce waste, and consistently deliver high-quality products.
6. Institute training: Provide ongoing training and education to all employees to empower them with the skills and knowledge needed to excel in their roles and contribute to the organization’s success.
7. Adopt and institute leadership: Establish strong, visionary leadership that promotes a culture of teamwork, empowerment, and mutual respect throughout the organization.
8. Drive out fear: Create an environment where employees feel safe to voice their concerns, ideas, and suggestions without fear of retribution, fostering open communication and collaboration.
9. Break down barriers between staff areas: Encourage cross-functional collaboration and communication to eliminate silos and promote a more holistic approach to problem-solving and decision-making.
10. Eliminate slogans, exhortations, and targets for the workforce: Replace arbitrary targets and slogans with meaningful metrics and goals that are based on a thorough understanding of the organization’s processes and capabilities.
11. Eliminate numerical quotas for the workforce and numerical goals for management: Instead of focusing on arbitrary numerical targets, foster an environment where employees and managers work together to continuously improve processes and outcomes.
12. Remove barriers that rob people of pride of workmanship: Identify and eliminate factors that hinder employees’ ability to take pride in their work, such as outdated processes, inadequate tools, or lack of recognition.
13. Institute a vigorous program of education and self-improvement for everyone: Promote lifelong learning and personal development for all employees, enabling them to contribute more effectively to the organisation’s success.
14. Put everyone in the organisation to work to accomplish the transformation: Involve all employees at every level of the organisation in the process of continuous improvement and transformation, harnessing their collective knowledge and skills.